IT Support Waterbury, CT
Modern business technology solutions that boost productivity and security
A trusted partner for business IT solutions since 1985
Waterbury’s manufacturing heritage and revitalized business district make it a vital part of Connecticut’s economic backbone. Local organizations are embracing digital tools to remain competitive, but adapting to new tech trends and strategies can be overwhelming without the right support.
If you're seeking IT support in Waterbury, we’re here to help. Our expert team solves technology issues that affect productivity, communication, and security so you can focus on running your business.
Our Services
A full suite of IT services Waterbury SMBs and nonprofits rely on
A Waterbury success story
Your technology, handled right
At NSI, we love seeing our clients thrive. With our IT support, your Waterbury business or nonprofit gets an expert partner dedicated to helping you grow and measuring success by your results.
Whether you’re looking for a Connecticut-based outsourced IT team or just need advice on a specific technology, we’ll simplify the complexities into one clear, customized solution — no confusing jargon. You’ll always know exactly what you’re paying for and how it’s helping your business stay secure and successful.
IT Support Waterbury, CT
Who we help
Business owners and executives
Leaders need to focus on strategy, and IT distractions are not a good use of time. Our TotalCare IT support plans are comprehensive and flat-rate: everything's included and unlimited. They ensure system stability and end-user satisfaction, so your operations can stay at full capacity and your teams stay productive.
Office managers
IT issues can make things harder instead of easier. Luckily, we're experts so you don’t have to be! You'll get answers in plain English and a clear solution to each problem that's slowing you down. Then, we'll be there to prevent problems 24/7 so you can just focus on getting things done.
IT managers
Business IT can overwhelm even the most skilled people. Our co-managed plans fill gaps in your capacity, from handling daily user requests to implementing new technologies and training. Rely on us for 24/7 monitoring, project support, vacation coverage, or any issue your team doesn’t have time or the expertise to resolve.
How can our business technology solutions help you?
NSI exists to help you succeed.
We anticipate your needs.
Your plan will be truly comprehensive.
With your TotalCare IT plan, you get everything you need: 24/7 monitoring, help desk support, project development, backups, cybersecurity, vendor management, consulting, training — you name it. It’s all unlimited and included in one fixed monthly fee.
IT Support Connecticut
NSI by the numbers
Naugatuck, CT
client tenure
supported
employee tenure
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Deployment Plan
For expert IT support, Waterbury-area businesses and nonprofits have an easy option
Contact
Explain your situation to our team, and we'll help clarify your options.
Assessment
Receive your customized proposal and action plan.
Solution
Watch while our experts start solving your technology issues.
Success Stories
Helpful tech resources for the Waterbury area
ISPs: Find the right balance of cost vs. speed + stability in Waterbury
Waterbury’s internet infrastructure continues to improve, with growing options from both state-funded and private providers. However, with a wide array of internet service providers (ISPs) and plans available, selecting the right one can feel daunting.
With decades of experience in internet technologies, we’ll help you evaluate your options, clarify the fine print, and choose the best internet plan for your specific budget and performance requirements.
Electricity: Find the Waterbury provider that offers you the most savings
Waterbury businesses have access to Connecticut’s deregulated energy market, giving you the freedom to choose your electricity supplier. While this flexibility can lead to significant savings, comparing plans and pricing from dozens of suppliers can be time-consuming and confusing.
We’ve been supporting local businesses since 1985, and we’ll gladly help you navigate the electricity market, avoid overpaying, and select a provider that offers reliable, cost-effective service.
E-waste recycling in Waterbury
Environmental sustainability is important in Greater Waterbury, and properly disposing of your outdated tech equipment is part of that responsibility. Local organizations and recycling centers offer a number of options for e-waste recycling, but the rules, fees, and procedures vary.
Whether you're recycling old workstations, servers, drives, or other electronics, we can guide you to the best programs for secure and responsible disposal.
Office openings, upgrades, and relocations in Waterbury and around Connecticut
Opening a new office in Waterbury? Relocating or upgrading your current space? These are perfect opportunities to invest in IT systems that will scale with your organization’s growth and improve productivity from day one.
We’ve helped hundreds of organizations across Connecticut implement high-performing IT environments. Our team will work with you to plan, deploy, and support technology that fits your goals, now and in the future.
IT vendor management for Waterbury SMBs and nonprofits
Choosing and managing IT vendors can be challenging, especially for small and midsize businesses (SMBs). It’s easy to feel outmatched when negotiating contracts or evaluating systems.
NSI acts as your advocate. We understand technology vendors, speak their language, and ensure you get the right services on the best terms and price.
Frequently asked questions
Where does NSI provide services? Does NSI provide remote service?
Our headquarters are in Naugatuck, and our technical teams are frequently on site in Waterbury, as well as Hartford, New Haven, Bridgeport, Danbury, and across Connecticut.
We also offer comprehensive remote support. Existing clients can log in to our Client Portal for assistance, and both new and existing clients can message us here, email us at sales@nsiserv.com, or call 203-723-4431.
What types of technology are supported?
Does NSI have a help desk? What if we have a problem after hours?
Does NSI use subcontractors?
Is our organization the right size for NSI?
We provide IT support tailored to small and midsize businesses. Our service plans are built to fit different team sizes, typically covering 10 to 100 users, but we can easily scale them up or down to suit your needs. If you’re part of a larger organization, you may be interested in our project consulting and staff augmentation services, too.
Who are you guys?
Founded in 1985 in Naugatuck, New England Systems, Inc. (NSI) has been delivering productivity and security solutions to Connecticut businesses for four decades. As a family-owned business, we take pride in building long-term relationships, with many of our clients trusting us for decades. Today, we support over 100 local businesses across a wide range of industries, including nonprofit organizations.
While our roots run deep, our team of skilled, forward-thinking specialists stays at the forefront of business IT advancements. We make sure our clients always have access to the most efficient, secure tools to power their operations.
Expert IT support Connecticut businesses and nonprofits have relied on since 1985
Your partners at NSI are waiting.