Managed IT Support Connecticut

Reliable help desk support

Leave your tech headaches in our expert hands.

Do any of these issues sound familiar?

We’re constantly putting out IT fires instead of making progress.

Our current provider is slow to respond, and it’s hurting productivity.

IT issues are stalling our operations and frustrating our employees.

We’ve had surprise IT costs that wrecked our budget planning.

No one’s monitoring our systems for issues before they happen.

We’ve outgrown the break-fix model but don’t know what to do next.

We lack the in-house expertise to manage modern technology.

Our team wastes hours waiting for support or trying to solve problems alone.

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Managed IT support services can address these challenges

NSI handles your IT issues so you can focus on your business. Our managed IT support for Connecticut SMBs and nonprofits includes expert assistance, 24/7 monitoring, and proactive maintenance — all for a flat, predictable monthly fee. From small issues to full system overhauls, our team is always ready to keep your systems stable, your data secure, and your people productive.

A quick and free discovery call can show you how IT can stop being a burden and start driving results.

Partner with NSI for dependable managed IT support that just works

Unlimited support

Forget hourly rates and surprise bills. Get responsive help anytime, remotely or on site.

Proactive protection

We don’t wait for things to break. Our team monitors your systems 24/7 and fixes issues before they impact your business.

Complete coverage

Servers, cloud systems, workstations, mobile devices — if it’s part of your tech stack, we support it.
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What the results look like

Success Stories

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IT Support Connecticut

NSI by the numbers

Founded in
Naugatuck, CT
1985
Average
client tenure
24.8 years
Clients actively
supported
100 +
Median
employee tenure
13.4 years
Call
response time
60 seconds

Deployment Plan

Getting reliable IT support is easier than you think

Let’s talk about your frustrations and goals — no pressure, just an honest conversation to see if managed IT support from NSI is a good fit.

Step1
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Contact

Talk with our team to explain your situation and clarify your options.

Step2
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Assessment

Receive your customized proposal and action plan.

Step3
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Solution

Watch while our experts start solving your technology issues.

What to expect when partnering with NSI

Strategy

We get to know you and your business to tailor solutions that future-proof your operations.

Transparency

No hidden costs, no upselling — all decisions are made with your best interests in mind.

Value

Leverage the latest expertise on demand at a fraction the cost of hiring internal staff.

Scalability

No matter your size, our TotalCare IT plans can adjust to support your growth.

Best practices

Your IT infrastructure will follow the leading industry standards for security and reliability.

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Success story

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Our Services

NSI's full suite of IT services Connecticut SMBs and nonprofits can rely on

Frequently asked questions

What is managed IT support?
Managed IT support offers businesses comprehensive technology services, including help desk, proactive maintenance, and system monitoring, under a predictable monthly fee. It’s a proactive, full-service alternative to outdated break-fix models.
We’re based in Naugatuck and provide on-site and remote support across Connecticut, including Hartford, New Haven, Bridgeport, Waterbury, Danbury, and nearby areas.
Our team supports servers, desktops, laptops, networking equipment, cloud services, and both Microsoft and Apple operating systems.
Yes, we offer 24/7 support through our emergency line and resolve most issues remotely.
No. All of our technicians are NSI employees. We train and work together to gain a deeper client understanding and deliver a more consistent experience.
We specialize in helping small to midsize businesses and nonprofits. Whether you have 10 users or over 100, our managed IT support services scale to fit your operational and budgetary needs.
Founded in 1985, New England Systems, Inc. (NSI) is a trusted managed services provider of productivity and security solutions for Connecticut businesses. We support over 100 local businesses across a wide range of industries and make sure our clients have access to the most effective tools to streamline their operations.

Expert IT support Connecticut businesses and nonprofits have relied on since 1985

Your partners at NSI are waiting.