Digital Transformation Consulting Services Connecticut

Make technology work for you

Start leveraging the tools that help you earn more, spend less, and sleep better

Is your business facing challenges like these?

We want technology to deliver better productivity and ROI.

We're still using manual processes that are slow and prone to error.

We're worried about security now that our team is working remotely.

We need the agility benefits of platforms like CRMs and Microsoft 365.

Our competitors seem to be more technologically advanced than us.

We want more insights into our productivity so we can maximize profits and cut costs.

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NSI digital transformation consulting services will help.

At NSI, bringing advanced capabilities to small and midsize organizations is our passion. For years, only bigger firms could access powerful “enterprise grade” technologies that were beyond the budget and scale of smaller firms. The cloud has removed these limitations and made enterprise-grade solutions available to everyone.

Tell us your goals, and we’ll guide you to the technologies that deliver the results, with no trial and error required. And don’t worry about the jargon – our experts will make everything clear in plain language, so you can have the benefits of enterprise-grade technology without an enterprise-grade investment.

Let's talk about how a digital transformation strategy will help you earn more, spend less, and sleep better.

Success Stories

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What is digital transformation?

Digital transformation is the process of applying modern IT tools to fundamentally improve your business operations. The goals are enhanced communication and collaboration, optimized processes for better productivity, and improved experiences for your customers and staff.

To embrace these opportunities and find the strategy that best meets your goals, you need to understand where you are in the transformation process. We make that part easy, so contact us today and let’s talk.

Problems solved

Inefficient processes

Many businesses rely on manual, paper-based, or outdated systems that limit productivity and accuracy. A digital transformation practice replaces these with modern tools such as automation, cloud-based solutions, and integrated software, streamlining workflows and enabling your employees to focus on high-value tasks.

Inability to scale

Businesses often face barriers to growth due to limited or rigid IT systems. Digital transformation enables scalability by introducing flexible, cloud-based infrastructure and tools like collaboration platforms and data analytics, allowing you to expand efficiently without heavy upfront investments.

Lagging behind competitors in customer experience

Without modern technology, a business can struggle to meet customer expectations for seamless digital interactions. Digital transformation can equip your company with tools like CRM systems, online ordering platforms, and personalized marketing, improving your customer satisfaction and your competitiveness.
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What the results look like

IT Support Connecticut

NSI by the numbers

Founded in
Naugatuck, CT
1985
Average
client tenure
24.8 years
Clients actively
supported
100 +
Median
employee tenure
13.4 years
Call
response time
60 seconds

Deployment Plan

Finding a digital transformation partner just got easier.

Let's have a quick chat about your goals and options. Not a sales call — a conversation to determine how a digital transformation strategy can work for you.

Step1
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Contact

Talk with our team to explain your situation and clarify your options.

Step2
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Assessment

Receive your customized proposal and action plan.

Step3
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Solution

Watch while our experts start solving your technology issues.

What to expect when partnering with NSI

Strategy

Your guide will be a certified Digital Adoption Specialist for strategies that best meet your needs.

Transparency

No hidden costs, no upselling — all decisions are made with your best interests in mind.

Value

Leverage the latest IT expertise on demand at a fraction the cost of hiring internal staff.

Scalability

No matter your size, your digital transformation strategy will adjust to support your growth.

Best practices

Your IT infrastructure will follow the leading industry standards for security and reliability.

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Success story

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Our Services

Explore NSI's full suite of IT services for Connecticut SMBs and nonprofits

Blog

Explore our resource center: All About Digital Transformation

You'll find the latest insights and expert advice on transforming your business through technology.

Frequently asked questions

What is digital transformation and why is it important?

Digital transformation is the process of applying new technologies to fundamentally improve how a business operates. It includes enhancing communication and collaboration, optimizing processes for better productivity, and providing better experiences for customers and staff.

Digital transformation is essential for any company to remain competitive because it provides insights into profitability, employee performance, customer experiences, and market demands.

Some of the most common problems solved by a digital transformation strategy include:
Our digital transformation services usually involve a performance review based on your company’s goals, an analysis of your teams’ capabilities, and identification of projects that will deliver better outcomes.

Yes, we are specialists in implementing Microsoft’s cloud platform for small and midsized organizations. Our goal is to ensure smaller firms can reap the benefits without needing to learn the underlying technologies and jargon.

Simply explain your needs to our engineers, and they’ll help you find the configuration that solves the most problems and delivers the most value. Then, we will design your cloud system, help plan your transition, set up your new infrastructure, train your people, and manage your migration and go-live. Click here to get started.

Our offices are in Naugatuck, and our digital transformation consulting is available in Waterbury, Hartford, New Haven, Bridgeport, Danbury, and throughout Connecticut.
No, all of our consultants and engineers are NSI employees. We train together, and client satisfaction is a shared responsibility. This approach helps our team get a deep understanding of our clients’ needs, goals, and challenges.
We specialize in providing digital transformation consulting services for small and midsized businesses and nonprofits. Each service plan is designed for a specific range of users. Most plans are for between 10 and 100 users, but they can be scaled up or down to accommodate any size organization.

New England Systems, Inc. (NSI) was founded in 1985 in Naugatuck and we’ve been providing managed business technology services for Connecticut ever since. We actively serve over 100 local businesses in nearly every industry as well as nonprofit organizations. It is still a family-run business, and many of our clients have been with us for decades.

Despite starting out 40+ years ago, before the cloud or even the internet, our team of young specialists stays current on every new development in business IT, ensuring you can deploy the most efficient and secure tools to run your operations. Learn more here.

Expert digital transformation consulting services for Connecticut businesses and nonprofits — since 1985

Your partners at NSI are waiting.